Description

Company Overview
MB Private Clients is a London based travel management company serving C-suite executives, high net worth individuals and private offices. We manage complex international travel, visas, documentation and security for clients whose personal and professional lives require frequent cross border movement.

Summary of the Role
This is a unique opportunity to develop a career in VIP travel management. We are looking for a positive ambitious individual who is keen to learn grow and build long term expertise within a dynamic and demanding travel environment.

Start Date
Immediate.

Salary and Benefits
This role will be offered on an internship salary for the first six months with bonuses. Following successful completion of training and demonstrated competency we will offer a competitive permanent salary. Additional benefits include discounted travel and access to our employee rewards platform. We have a strong track record of interns progressing into full time roles.

Key Responsibilities
• Working from our London head office to support the booking and management of all travel arrangements for VIP clients using native Sabre GDS
• Learning to source the most effective and cost efficient travel solutions across flights rail hotels and ground services
• Completing daily administrative tasks including invoicing documentation and basic account management
• Supporting the wider team to deliver a consistently high standard of service to our client portfolio
• Developing an understanding of complex itineraries urgent travel changes and high touch client expectations

This is a hybrid role with three days per week in the office and two days working from home.

Client Profile
Our clients include C-suite executives, high net worth individuals and private family offices. We provide a hands on travel concierge service including 24 hour support and ancillary services. Further details are available on our website.

Working Environment
You will be based in our head office in Covent Garden on the same floor as The Internova Travel Group our global travel partner. The office is conveniently located near Charing Cross Embankment and Leicester Square stations. We regularly host supplier visits and industry partners which contributes to a collaborative and engaging working environment.

Working Hours
Core working hours are 9.30am to 6.00pm Monday to Friday with a one hour lunch break. No weekend work is required. From time to time flexibility may be needed to assist with urgent client requirements outside standard hours. This is not frequent and is recognised within overall performance and progression discussions.

Skills and Attributes
• Strong eagerness to learn and develop within the travel industry
• Ability to remain calm and organised under pressure and tight deadlines
• Professional telephone manner and strong customer service skills
• Proficient in Excel and comfortable producing clear well structured spreadsheets
• Additional languages are an advantage but not essential